Creative Brief
Voice IVR system, or a voice interface, for callers to engage with an existing data platform
Data platforms can interact with humans in human-like ways. Voice and text can even be analyzed to understand emotion and semantic intent. Inputs provided by the caller or texter is validated against the data platform, and outputs are effected accordingly. This is used to streamline sales processes, collect & analyze sentiment and manage business engagement with customers.
Task
Build a voice interface that allows customers to call in and accept data input that then links with the integrated data platform
Stack
Laravel
Nginx
MS SQL Server
Twilio
Deliverables
UX
Development
Infrastructure
Integration
Analytics
Workflow Design
Integrations
Twilio
CRM
